The developer’s program will gain momentum over the next several months, letting users engage in real-world deployments, thus accelerating time to market of innovative multimedia and communications solutions, according to CounterPath’s plans. Indeed the company maintains that the previous version of the application (which was launched a bit more than three years ago) has been been downloaded and used by the vast majority of companies looking to test, build and deploy SIP-based solutions. “We’re going to be very receptive to working with companies that want to develop applications in addition to the basic telephony, video, instant messaging capabilities,” he said. “In addition to relaunching X-Lite, we’re going to be having a developer community attached to it,” CounterPath COO, Donovan Jones told. While X-Lite is a two-line phone application (allowing users to put a call on Hold to take a second incoming call), it does not support the multi-party (up to six) conferencing capability of eyeBeam 1.5, nor does it include some of the more sophisticated encryption technology built into that product. Key items include automated configuration and bandwidth detection, NAT and firewall traversal technologies, and on-the-fly selection and switching of voice codecs to meet changing line conditions. Much of the new “user-experience” technology developed for eyeBeam 1.5 is also incorporated into X-Lite 3.0. Like eyeBeam, X-Lite provides SIP-based phone, instant messaging, presence, and video. Learn More.įollowing on its unveiling last March of version 1.5 of its flagship softphone, eyeBeam, Vancouver, B.C.-based CounterPath Solutions today announced release of X-Lite 3.0, the newly birthed upgrade of eyeBeam’s download-for-free sibling. We may make money when you click on links to our partners. If you have any questions about using this softphone please do not hesitate to contact our Support Helpdesk.Enterprise Networking Planet content and product recommendations are editorially independent. Now click on the green phone icon to make the call - as shown below: The number you have entered via the dial pad will appear here as shown below in red:ģ.
![x lite softphone setup x lite softphone setup](https://s3-eu-west-1.amazonaws.com/faq-images/xlite-setup-1.png)
Simple click on the XLite icon on your desktop and the dial pad will appear.Ģ. The X-Lite softphone will do the click to call for you.Ĭalling on your softphone when you are not in your CRM account or do not have a contact record to use Click2Call feature.ġ. Click on the phone number of the contact you wish to call on their business card.Ĥ. Now call a contact from their record inside your CRM account using the click2call that will connect your softphone.ģ. To find out more about this please read below: You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Here you will see the Click2Call field as shown below:ħ. Now click on the Settings icon along the menu bar:Ħ. Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. Click on the Configure button next to the VoIP line:Ĥ.
![x lite softphone setup x lite softphone setup](https://i.ytimg.com/vi/5RphF8b6EiA/hqdefault.jpg)
Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. You must activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. This will dial the number and your call will be connected when the person answers. Just click on the keypad numbers with your mouse and click on the green phone icon to dial a number.